Warranty

Every piece that leaves The Jewel Standard is inspected thoroughly for quality before it reaches you. Should your piece arrive with a defect, please do not hesitate to contact us.

All fine jewelry purchased within the United States comes with a complimentary 1 year limited warranty, reflecting our confidence in the craftsmanship behind every piece. This covers manufacturing issues such as loose stones or prongs, missing pavé stones, broken clasps, or broken soft chains.

Our warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are not covered by this warranty.

Once the 1 year period ends, we're still here to help. Repairs can be arranged on a case-by-case basis for a fee.

One important note: any repairs or alterations made by someone outside The Jewel Standard will void this warranty.

Creating your engagement ring with The Jewel Standard is the start of an ongoing relationship. Every piece is made to the highest standard of craftsmanship, and we're here to care for it for years to come.

The Jewel Standard is proud to offer a complimentary lifetime warranty on all bespoke and bridal pieces. This warranty includes any quality issues that arise from a manufacturing defect, including: loose diamonds or loose prongs and missing pavé stones.

This warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, bent prongs, cracked stones, or other impact-related issues. Lost or stolen pieces are also not covered by this warranty.

Sizing: We offer one complimentary resizing for your engagement ring. In cases where the design can't accommodate the new size, a new setting may be required, and a fee will apply.

If you encounter any problems with your engagement ring or wedding band, please contact us.

One important note: any repairs or alterations made by someone outside The Jewel Standard will void this warranty.

While our warranty covers manufacturing defects, it does not extend to things like everyday wear and tear, loss, or theft. This is where jewelry insurance comes in. We highly recommend insuring your piece for full protection.

All engagement rings come with a complimentary appraisal, which you can use to insure your ring through your homeowners, renters, or a dedicated jewelry insurance policy. If you ordered your piece through our website and would like an appraisal, just reach out and we'll be happy to provide one.