Shipping & Delivery
Every order is insured, discreetly packaged, and handled with the same care as the piece inside. Here is what to expect from purchase to doorstep.
Every piece from The Jewel Standard is made to order unless otherwise specified. Since each piece is made just for you with extraordinary care and detail, please allow 6–8 weeks (excluding holidays) for production. Lead times may vary depending on the item and will be listed on the product page.
If you need your piece sooner than the listed lead time, please contact us before placing your order so that we can accommodate, if possible.
We appreciate every single person who orders from our brand! If any issues arise with your order, we'll be in touch right away to resolve it.
We offer complimentary shipping within the United States. Once your order has been shipped, you will receive tracking details. We ship via UPS or FedEx, 1–2 day shipping. Please note that The Jewel Standard is not responsible for any unanticipated delays beyond our control.
Duties & Taxes
For all international orders, please note that the consumer is responsible for any tax and duty fees on orders required to go through customs. We are unable to pre-calculate this fee for you as the cost is determined by each country's customs.
For your security, every shipment requires an adult signature at delivery. We're unable to waive this requirement or authorize packages to be left unattended.
If no one is available, the carrier will make additional attempts or hold your piece at a nearby location for pickup. Please ensure your shipping address is one where someone can sign during business hours.
All orders are shipped fully insured. For legal and insurance purposes, shipment values are set to match the exact cost of your jewelry and cannot be adjusted.