The Care Guide
Fine jewelry is built to last, but even the finest materials need a little love. A little care goes a long way. Here's everything you need to know to keep your pieces looking extraordinary.
Our three standards
for jewelry care.
Wear thoughtfully
Not every activity is suited for fine jewelry. Make it a habit to remove your pieces before bathing, sleeping, hitting the gym, or lifting anything heavy. Pressure and impact can warp the metal, while water, sweat, and harsh chemicals can erode the finish and compromise the integrity of your settings.
Clean gently
Every so often, soak your jewelry in warm water with a small amount of gentle soap for 30 minutes, then use a soft baby toothbrush to gently scrub away any buildup before rinsing clean. This simple routine removes the oils, lotions, and everyday residue that accumulate over time and slowly diminish the brilliance of your stones.
Store carefully
Your jewelry deserves a proper home. Store each piece individually in a soft pouch or a lined jewelry box, never loosely together. Diamonds are the hardest natural substance on earth, and when pieces are stored loosely together, they can scratch and damage surrounding stones and metals.
Daily rituals
and what to avoid.
Fine jewelry asks for very little — just a few small habits, and a few things best kept apart.
- ✓Put it on lastAfter lotions, perfumes, hairspray, and makeup — give them a moment to dry before your jewelry goes on.
- ✓Take it off firstBefore showering, sleeping, or working out. A small ritual at the end of the day adds years to a piece.
- ✓Store pieces separatelyUse a soft pouch or a lined compartment for each item. Keeping pieces apart prevents scratches and tangling.
- ✓Clean at home gentlyWarm water, a drop of mild dish soap, and a soft baby toothbrush. Rinse, then pat dry with a lint-free cloth.
- ✗Wear it in the pool or oceanChlorine, salt, and sunscreen residue are harsh on metals and can dull or pit gold and platinum over time.
- ✗Use harsh chemicalsSkip bleach, ammonia, abrasive cleaners, and ultrasonic devices at home — especially with softer or treated stones.
- ✗Toss it in a drawerLoose jewelry rubs and scratches itself. Even your most-worn pieces deserve a soft pouch or lined home.
- ✗Wear it during heavy workAvoid wearing your jewels when lifting, moving, or working with your hands. Rings especially can get bent or damaged with impact.
How to care for
each piece you wear.
Every metal and stone has its own temperament. A few small adjustments to your routine keep each one at its best.
Gold
Solid gold is one of the most enduring materials in fine jewelry, but its softness is also part of its character. Worn daily, it develops a soft patina that becomes uniquely yours.
- Daily wearGold is meant to be worn often. Regular wear actually keeps it polished where skin meets metal.
- CleaningWarm water, mild dish soap, and a soft brush. Rinse and pat dry with a lint-free cloth.
- StorageA soft pouch or lined box. Keep gold pieces separate so harder stones don't scratch the metal.
- AvoidChlorine, bleach, and saltwater — they break down the alloys that give gold its strength.
- ProfessionalAn annual polish brings depth back to the surface and removes everyday hairlines.
Platinum
Platinum is the densest, most durable metal we work with. Where gold is polished by wear, platinum develops a soft, brushed patina.
- Daily wearWear freely. Platinum is exceptionally durable and holds prongs more securely than any other metal.
- CleaningWarm water, mild soap, and a soft brush. Dry with a lint-free cloth.
- PatinaPlatinum naturally develops a matte finish over time. To return to a high polish, bring it to us for a professional buff.
- StorageSoft pouch or fabric-lined compartment. Platinum is hard but can still scratch other metals.
- ProfessionalPolish every 12–18 months, with a prong check at the same visit.
Diamonds
Diamonds are the hardest natural material on earth, but they're also magnets for oils, lotions, and everyday residue.
- CleaningSoak in warm water with a drop of mild dish soap for ten minutes. Brush gently behind the stone, then rinse.
- FrequencyEvery 2–4 weeks for daily-wear pieces. The change in brilliance is immediate.
- AvoidChlorine and harsh chemicals don't damage the diamond, but they can corrode the prongs holding it.
- StorageAlways separate. A diamond will scratch every other gem and metal it touches.
Sapphires & Rubies
Sapphires and rubies are exceptionally durable, second only to diamonds in hardness. Beautifully wearable for everyday, with a few simple precautions.
- CleaningWarm soapy water and a soft brush. Both treated and untreated stones tolerate cleaning very well.
- Treated stonesHeat or fissure-filled stones should avoid ultrasonic and steam cleaning. Stick to a gentle hand wash.
- Daily wearExcellent everyday stones. Sapphires especially make some of the most resilient engagement rings.
- AvoidSudden temperature changes and prolonged contact with harsh chemicals.
Emeralds
Emeralds are softer than sapphires and almost always include natural inclusions. They deserve a gentler ritual than other precious stones.
- CleaningLukewarm water and a soft cloth. Skip soap and skip the brush — most emeralds are oiled, and detergents can strip that treatment.
- Daily wearWearable, but mindfully. Remove before sport, gardening, or anything with sharp impact.
- StorageA soft pouch on its own. Emeralds chip more easily than sapphires or diamonds.
- AvoidUltrasonic cleaners, steam, heat, and any household chemical. Take rings off before washing hands with hot water.
Opals & Moonstones
Opals and moonstones are softer, more porous, and more sensitive to heat and chemicals. They reward a gentler ritual and last beautifully when given one.
- CleaningA soft cloth dampened with water only. Avoid soap, alcohol, and any abrasive cleaner.
- HydrationOpals contain water. Avoid prolonged dry environments. Store with a soft cloth, never in a dry safe.
- Daily wearBest for occasional wear. Slip these off before swimming, sport, and household cleaning.
- AvoidUltrasonic cleaners, steamers, sudden temperature shifts, and anything harsh — including perfume sprayed directly on the stone.
How to pack the
pieces you love.
Fine jewelry gets damaged most often away from home. A few small habits keep your pieces safe wherever you're going.
Store each piece separately
Use a case with individual compartments so nothing jostles against anything else in transit. Pieces packed loosely together scratch, tangle, and chip.
Carry on, never check
Keep all fine jewelry with you in your personal item. Checked bags are searched, jostled, and occasionally lost.
Wear what matters most
The safest place for your engagement ring or daily piece is on you. Slip it on before you leave and treat it as you would your passport.
Always use the hotel safe
If you're leaving jewelry behind in your room, lock it in the safe every time. An unattended room is never a safe place to leave your valuable pieces.
Pack a soft cloth
A small lint-free polishing cloth keeps everything clear after long travel days. A few seconds is all it takes.
Mind the pool, beach, and spa
Slip pieces off before the water, sand, oils, and treatments that can cause buildup underneath prongs and damage your jewelry.
If something feels off,
send us a note.
Noticing something off — a loose stone or prong, a clasp that won't sit right? Get in touch and we'll help you figure out what's wrong.
Contact us